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Transfer and Payments

Troubleshoot

The card payment was declined, however I was still charged.

Transfer Enquiries

What happens if my smartphone switched off during a transaction? Is it an aborted transaction or still proceeding?
How do I withdraw money?
How do I send money?
How do I receive money?
What is an IBAN and BICs and when do I need them?

Still need help?

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Security Features Fundamentals About Us Support Home Terms and Conditions Privacy Policy

Lanistar Limited (“Lanistar”) is currently only carrying out pre-launch marketing in preparation for a future launch of Lanistar branded payment cards (“Cards”).

Lanistar is not authorised or regulated by the Financial Conduct Authority (“FCA”).

Lanistar is finalising arrangements with various partner firms who are authorised and/or regulated (by the FCA and other overseas regulators) and the Cards will only be launched and go-live when those arrangements are in place.

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